Tower Sky Hill Resort Cottage

Prasath V

3 weeks ago on Google

Extremely disappointed with the accommodation and services provided during our recent stay at your property. We had booked several rooms and were promised all on the second floor, but were given few rooms on the ground floor and 1 on the third floor, causing inconvenience. Key issues we faced: Room heaters not working – False assurance given about heating. No Wi-Fi connection – Misled about availability. Elevator turned off – Made access difficult. No extra beds despite prior requests. Strict barbecue timings and no campfire area – Not suitable for groups or families. We paid a high amount and received poor service with unfulfilled promises. I request a prompt response and compensation for this disappointing experience.

MOHAMED NOUFAL

3 months ago on Google

A Terrible Experience – Overpriced and Poorly Managed This was by far the worst place I have ever stayed. The management is incredibly rude and unfriendly, showing little to no regard for customer service. They even had the audacity to charge us for basic water bottles, which is ridiculous considering how expensive the stay already was. The lack of amenities was shocking. There was no Wi-Fi or television provided, something you'd expect even from budget accommodations these days. For the price they are charging, I would have expected at least the bare minimum, but they fell far short of that. To add to the frustration, the food was outrageously overpriced. They charged ?400 for just 12 plain rotis—no gravy, no sides, nothing. It's absurd to pay that much for something so basic. Overall, this place is a complete rip-off. The high cost of staying here does not match the quality or service provided. I would not recommend it to anyone and will certainly never be returning.

Venkatesh C

3 months ago on Google

The service is damn poor. Not even the waste bin is offering for the room. Only one drinking water bottle was served for three guests. Remaining water bottles were charged. No wifi or tv connection.

AthulRaj A

a year ago on Google

positive : 1. The balcony view is amazing. Negative: 1. No geyser facility in bathroom. 2. Rooms are not at all clean. 3. They do not provide complimentary breakfast on time. 4. They do not clean the dining table or plates even for two days. it remain as it is. 5. The road to property is all broken which makes it very hard for two wheelers to reach there. overall, what I can say is not up to the money value.

crosswin Nathen

a year ago on Google

The rooms were too bad, not well maintained, cleaned beofre check in. I had to request them to clean even after I checked in. The room doesn’t have keys. No tea’s coffees provided, you need to order or inform the reception 4-5 hours for one cup of coffee. The only good thing about the hotel stay is, their room balcony view. Foods are not up to the mark.