Hindustan Beach Retreat Cottage

rutuja bhoir

a month ago on Google

Our experience was not as expected. We had specifically requested a special dining setup to make our day memorable, but unfortunately, we ended up arranging most of the decorations ourselves. The rooms also felt quite old and in need of renovation. While the food was good, the overall service lacked attentiveness. The reception staff were not very supportive, and it often took a long time to get assistance. The dining staff, however, were courteous and provided much better service. Overall, the stay had a few positives, but considering the expectations and service standards, there is definitely room for improvement.

Sibi Samuel

2 months ago on Google

Good option bang on Papnasam beach in varkala with sea view. The infrastructure is showing its age and a renovation is due. Inhouse restaurant is a plus and breakfast spread is good for the price. Swimming pool maintenance could be better. Overall Service experience is good.

Dhruv Rangani

4 weeks ago on Google

Our stay at this hotel was extremely disappointing from start to finish. We experienced a very late check-in and didn't receive our room key until 9:00 PM. Until then, we had to use a master key that could unlock multiple rooms, which is a serious security concern and made us feel unsafe. On top of that, the hotel even charged for the water bottles kept inside the refrigerator. Overall, the service, cleanliness, maintenance, and security were all disappointing. I would not recommend this hotel to anyone looking for a pleasant and comfortable stay. I personally suggest everyone not to stay at this place no proper service staff were not responding propley to the guest

Harsha Pillai

2 weeks ago on Google

Horrible. Just horrible. That's the only way I could describe my experience here. Don't get fooled by their astonishing achievements and reputation that was awarded many years ago (2014,2017 etc) . The cleanliness of this hotel was absolutely disgusting, and the hospitality was terrible. There was black mold everywhere. The only hospitality I genuinely experienced came from one staff member named Sandeep.

Mohammed Rizwan

3 months ago on Google

I had an extremely disappointing and unpleasant experience staying at this hotel. From the moment we arrived, it was clear that the staff lacked basic professionalism and respect towards guests. Their attitude was careless, unwelcoming, and at times outright rude, which made our stay very uncomfortable. What makes this even worse is that the hotel charges prices comparable to a star-category property. However, the actual condition of the rooms and the quality of services provided are nowhere close to that standard. The rooms were poorly maintained, and the overall service felt more like that of a basic lodge rather than a premium hotel. There is a huge gap between what is promised and what is delivered. The most disturbing part of our stay was the incident at the swimming pool. The person in charge there behaved in a highly unprofessional manner and used inappropriate, offensive, and filthy language towards my family. This kind of behavior is completely unacceptable, especially in a place that claims to offer quality hospitality. It not only ruined our experience but also made us feel disrespected and unsafe. Overall, this stay was not worth the money or the trouble. I strongly advise others to reconsider before booking this hotel, as the service, staff behavior, and overall experience do not justify the cost at all.