Riviera Inn Cottage

Rajagopal s.k.

2 months ago on Google

Stayed there early August. Excellent location. Mr. George took excellent care of us during our stay. Very helpful and promptly assisted with any of our request. Food was prepared based our request and it was good. Rooms were clean but given the location you should expect few insects in the room which is very normal. Don't miss the trip to the river which can be easily reached by steps. Overall an excellent and calm stay. Ps. If you are reaching this spot try reaching before 5 pm. As the route gets covered with mist and rain will add to the visibility becoming quite difficult especially if you are coming through letchmi estate.

Vaishakh K

7 months ago on Google

Our BNI team had a wonderful stay at Riviera Resort. The resort was neat and well-maintained, with a super clean swimming pool that we really enjoyed. The food was delicious , making the whole experience even better. The staff were extremely friendly and supportive throughout our stay. They also arranged a jeep safari for us, which turned out to be an amazing experience. Highly recommendedmust visit!

Rajesh Ramaswamy

3 weeks ago on Google

We recently went to this resort with friends and family. The resort is located on the shores of Mankulam river and the view from the balcony is beautiful. While the resort is beautiful the service staff George and the so called cook Shibu has bad attitude. The food served were average and they dont know customer service and not interested to serve too. If you are planning to stay here be prepared when it comes to food and service. We travelled all the way from Blore to escape stress but the service team tested our patience and left the property with a bad taste after staying 2nights.

Charu

3 weeks ago on Google

Thoo, thoo, thoo!!!! This is all I can say about this place. In contrast, the service and food quality were disappointing. While the location is favorable, the staffs behavior was unacceptable. The food was cold, rubbery, and soggy. When questioned, the cook displayed arrogance and rudeness, asserting that his cooking style was the only acceptable way to eat. The overall attitude was highly inappropriate. For every dish we ordered, we had to persistently request it.

CIBY PHILIP MURIMALAYIL

a year ago on Google

A beautiful resort nestled in the midst of a lush green valley, offering a perfect ambience for a peaceful family vacation. I booked a couple of rooms through MakeMyTrip after watching several YouTube videos and reading positive reviews. However, upon arrival, I was quite disappointed to learn that the Classic River View Rooms with balcony shown on MMT were actually located on the underground floor. With elderly parents accompanying us, I would have preferred ground or first-floor rooms to avoid climbing. The rooms we got were comparatively smaller than those on the upper floors, which made the high room tariff feel a bit unjustified. That said, the rooms were clean, well-maintained, and still offered beautiful hill and valley views. Location: The resort is about 1.5 hours away from Munnar town, situated deep in a serene valley. The 360 view is truly picturesque, with access to river adjacent to the resort, but guests should plan their sightseeing well in advance due to the distance from major attractions. Amenities: The property features a nice swimming pool and a well-kept kids play area, adding to the family-friendly experience. Food: Initially, I faced some delays in food delivery, but the issue was resolved promptly after raising it. Some dishes were excellent, while others were decent though not exactly as expected. Service: Excellent service overall. The staff and helpdesk were courteous, responsive, and very cooperative throughout our stay. Price: I personally felt that the underground rooms would be better priced around 3,000 per night rather than the 5,000 I paid. Conclusion: A great place for those seeking peace and relaxation away from the bustle of Munnar town. Ideal for a calm, scenic retreat rather than frequent sightseeing trips. Just note that being in a remote area, you wont find many shops or facilities within a 34 km radius.