Rain Forest Ayur County Luxury Cottage

Bibin Mathew

5 months ago on Google

Extremely disappointing first impression. Poor access and worse attitude. Visited The Rainforest today with my 8-year-old son after seeing positive Google reviews, photos, and videos. I was genuinely considering this place for hosting my companys anniversary celebration, so this visit was meant to be a walkthrough to check the property and overall vibe. What we encountered instead was shockingly bad. The property has a large main gate (clearly suitable for vehicles) and a tiny, steep pedestrian-style opening next to it. I was on a Royal Enfield with my child seated behind me. The narrow entrance was risky and unsafe due to the steep incline and lack of space. I politely asked the security guard to open the main gate, which was not locked, just closed. He flatly refused. No explanation. No empathy. No concern for safety. Just all bikers go this way and an outright refusal to help. Worse, he claimed he didnt know anything about the property itself. If your security doesnt know whether theres even an eatery or guest access inside, thats already a red flag. I then called the contact number listed on Google Maps. The response was equally careless. A casual I know, Ill inform with zero urgency, no attempt to speak to the security, no effort to resolve the situation. When I said we were leaving and canceling our plan, there was nothing. No concern. No follow-up. First impressions matter. If this is how potential guests and event planners are treated at the gate, I cant imagine how actual guests would be handled during an event. This experience completely killed our excitement and confidence in the place. If youre planning a visit, a walkthrough, or an event here, go at your own risk. A resort is not just about scenery; its about hospitality. And this place failed at the very first step.

Prashanth Panikar

5 months ago on Google

This resort has clearly passed its prime. While the rooms are big and spacious, the condition they are in is extremely disappointing. The room was full of dust, there were cockroaches, and both the bed and bed linen were stained. There was no hot water in the bathroom, and the toilet was unhygienic, foul-smelling, and filled with mosquitoes. Even the towels were not fresh and had a noticeable smell and dust on them. All of this reflects a serious lack of care and maintenance. It feels like the actual owners may not even be aware of the current state of the property. Interestingly, the lobby still displays beautiful antiques and classy showpieces, which shows the kind of pride and commitment the owners once had. The current 4.1 rating might be from a time when the resort was well-maintained and offered good service. Unfortunately, my experience was far from that. I was traveling with seniors and kids, and this stay turned out to be extremely unpleasant. Nothing could have gone worse. Im genuinely sorry to say this, but I cannot recommend this resort in its present condition.

Rebin Reji

7 months ago on Google

It was a totally disappointing experience for me. I had been to this resort in 2017 and it was very good at that time and i had such high expecations during this visit. But the property looks like its not at all taken care off. The room was totally disappointing, when we removed the blanket over the bed we could see mould or dirt on the bed sheet and blanket and the bed was smelly too. As they say it is a 4 star hotel this is not at all acceptable. The mould on the bed shows how careless the staff is towards the guest. I booked one of their cottage for a Day and checked in around 1.30 but after spending some time i had to checkout as we began to feel sick( sneezing and cold) as we both were allergic to dust. The bathroom was pathetic. The bath tub looked like it wasnt cleaned for ages and the toilet seat looked yellow in colour. I had to pay a total of 7676 Rupees in total which include the food we had. It was totally a waste of time and money.

Arun Abraham

10 months ago on Google

Beautiful resort very green by the river and has a pool. It looks exceptional after rain, and its very calming to walk around amidst the sound of birds. The rooms are spacious and has all the amenities. I love the architecture which blinks in very well with the overall theme of the resort.

dhanya palappallil

2 months ago on Google

We visited at night only and could not enjoy the picturesque beauty ..starters were great maincourse was not that finger licking