Mistletoe Home stay

Vigilance Audit Nashik

2 months ago on Google

Our overall experience at this resort was disappointing, especially considering the high price charged. The room tariff did not match the quality of service or maintenance provided. One of the major issues was a dysfunctional toilet on the first day of our stay. Although the problem was eventually resolved the next day, such a basic facility should have been checked and ensured to be fully functional before guest check-in. The inconvenience caused could have been easily avoided. What further added to the dissatisfaction was the owners response. Instead of acknowledging the inconvenience and offering a reasonable discount or compensation, the issue was justified, which reflected a lack of concern for guest comfort. Apart from this, the property overall does not justify its pricing. For a similar or even lower budget, much better and more conveniently located accommodations are available closer to Munnar. The only positive aspect of the stay was the breakfast, which was decent and well-prepared. Other than that, the resort did not meet expectations and requires significant improvement in maintenance, pricing, and customer handling.

Maarten Van Bloois

3 months ago on Google

Joe's Misteltoe is a very nice place with a beautiful view. Joe organises cooking workshops and guides you through his backyard. The backyard is actually a large forest on the hill behind his hotel. In this forest he farms his own spices, fruits and vegetables. It's wonderful!

NARESH SUNDARAVEL

3 months ago on Google

Great place to stay if you want a calm and serene environment away from the bustling city. Fabulous hospitality and care by the hosts (the entire family )! Look forward to coming back again. For those looking to visit places around Munnar city, this might be a bit far (45 mins by car). Such delicious food prepared by the hosts themselves

aasim abdullah

6 months ago on Google

The view from the stay is fantastic, there is a stream close by. The rooms are clean and maintained well. The host "Jo" Johnson is the best, he suggested hikes and places to visit which were just mesmerizing and had very less crowd, so just follow his lead in places to visit in and around munnar. They also offer a few cycles to roam around , they do charge a small fee for it. The place is calm and the food is homemade and very comforting.

Bec Jewell

6 months ago on Google

We enjoyed our one night stay at Mistletoe. Very comfortable rooms, a beautiful view from your private balcony and lovely home cooked food from a dining room overlooking the mountains. Joe made us feel very welcomed and right at home; and was so helpful organising a last minute jeep trip to see the Elephants at Anakulam.