Lumino Dwellings Service Villa

Mohammed Asharudheen Mi

4 weeks ago on Google

My stay at Lumino Dwellings was extremely disappointing. The rooms shown in the online photos were completely different from what was actually provided. I booked expecting a room with a good view and balcony, but instead I was given a dark basement/underground room with no balcony and no view at all. The room was not cleaned properly during my stay, and the staff repeatedly blamed a shortage of housekeeping staff. The overall cleanliness, hygiene, and maintenance standards were very poor. Hot water was available only for a limited time in the morning and was unavailable in the evening. The breakfast was below average with very limited options. What disappointed me most was the misleading online photos and room descriptions. Guests should receive what is advertised, but that was not my experience. I would not recommend this hotel to anyone looking for a comfortable stay in Munnar. Please verify your room type carefully before booking. Rating: 1/5 Very poor experience.

tapan jana

a month ago on Google

This is the worst ever hotel I have seen. It's just horrible to stay. I stayed for 2 days they don't even cleaned the room. They always excuse about lack of House keeping staffs. The photos which were uploaded in online websites are entirely different from the actual room conditions. No hot water in evening, only morning for few hrs it's available. Breakfast is just below average. No major variety is available only Idli, Bread Jam. Cleaning, Hygienic condition and Maintenance is which can't be described in words. If anyone wants to experience the hell in earth can visit the Hotel for the same.

indra gopal singh

3 months ago on Google

I stayed in this hotel with my group of 20 members. Rooms are full of dampness. They provide hot water not before 6.30 a.m. very miser in providing drinking water. Manager and staff are not cooperative and they do not like to hear any complaint. Restaurant is very dirty. Dinner and breakfast quality and quantity was very bad poor. Over all it is very worst hotel. Being leader of my group I highly reject this kind of hotel for stay and dinner/breakfast

Amol Walke

4 months ago on Google

Rooms are avarage but affordable. Service was nice and available for 24 hours. Location near main market of munnar

Bibin Sebastian

4 months ago on Google

Good location. Easy access to restaurants nearby. Room is near and clean and it's worth for the money they charge. Staff is super friendly and helpful. Overall I will pick this stay again in Munnar.