Tourism Karamana Villa Service Villa

Sujith Muliyar

4 months ago on Google

I had paid full amount and booked 2 rooms for my family before traveling itself. After reaching the facility the receptionist was not responsive looks like he had alcohol or something like that, when he saw us reached there then only he rushed into the room with a broom. Waited 20 minutes and checked in. After reaching the room we found that the bed sheet and blankets are used and not cleaned, toilets having pan masala packets, washing basin have soap and covers which is used by someone else, mug was found thrown, toilet window having match box and pan masala wastes, side table having food waste, walls having stains looks like someone vomited. Room was smoky like a pub. OYO and MMT should not list this kind of properties. Vacated the room immediately and checked in to another hotel offline. Wasted lot of time and money and peace of mind. OYO was saying to stay in the same room as the booking is not refundable. But for our safety we vacated the room. Shared the photos to OYO & MMT. But the refund money didn’t credited after 1 day also. If someone without any more extra money would’ve thrown to street with family, if these booking platforms not paying refund on time. How we can trust these platforms? Who verifies these properties and lists in your apps ? Just don’t make money by making chaos / insecurities to someone’s life and family. If you can’t provide a proper service just remove the property from your list. Couldn’t type much here but explained nicely in a proper required manner to the OYO and MMT representatives. @oyo @makemytrip.com #oyo.com #makemytrip.com

Sudeep Biswas

2 years ago on Google

The rooms shown in picture was entirely different from the allotted one . Used bedsheet, Tv not working properly,no dustbin in the room and cot was making noise on little movement.. Location is nice but it's very deep inside colony.. we searched for more than 15 mins for main road

abdul hakim lenin

3 years ago on Google

Amazing property. Guests can relax in the cozy lobby, which is spacious & well maintained. The lobby manager also said that TV crews rents this property to shoot TV serials. The only drawback is that it is located in a residential area, hence you have to walk about 5 minutes to reach the main road, Karamana, to get access to the commercial establishments such as eatery, banks, shopping, etc. I agree, this is not a drawback for travelers with their own vehicle. Also, the staff had arranged an auto riksha for me to go to the nearest PRS Hospital.

Arjun K

2 years ago on Google

Very bad service of hotel staff specially call attendance staff. We booked AC room but latter on hotel service staff says that AC is not working. Here is rate board of stars, I don’t want to give a single star to this helpless and hopeless service.

Martin D'Raj Dhirshadha

11 months ago on Google

Not a Good place for staying with family. So I cancelled the check in and left for another place.